TERMS & CONDITIONS
Effective Date : January 29, 2026
These Terms and Conditions govern your access to and use of the Redeem Research website and the purchase of products from Redeem Research. Please read them carefully before proceeding.
Acceptance of Terms
By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use this website or purchase our products.
Eligibility and Account Requirements
To purchase from Redeem Research, you must:
- Be at least 18 years of age
- Be a qualified researcher, laboratory professional, or represent a legitimate research institution
- Provide accurate and complete registration information
- Have the legal authority to enter into binding contracts
- Comply with all applicable local, state, and federal laws
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, particularly if we suspect misuse or misrepresentation.
Product Use Restrictions
CRITICAL: All products sold by Redeem Research are intended strictly for research and development purposes only. By purchasing from us, you agree that:
- Products will NOT be used for human consumption, self-administration, or clinical applications
- Products will NOT be used for veterinary purposes or animal treatment
- Products will NOT be resold to unauthorized parties
- Products will be handled only by qualified personnel in appropriate laboratory settings
- You will comply with all applicable regulations regarding the storage, handling, and disposal of research chemicals
Ordering and Payment
- Order Acceptance: All orders are subject to acceptance by Redeem Research. We reserve the right to refuse or cancel any order for any reason.
- Pricing: Prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
- Payment: We accept major credit cards and other payment methods as indicated on our website. Payment must be received before shipment.
- Order Confirmation: You will receive an order confirmation via email. This does not constitute order acceptance; acceptance occurs upon shipment.
Shipping and Delivery
- All orders are shipped from within the United States
- Shipping times are estimates and not guaranteed
- Risk of loss passes to you upon delivery to the carrier
- We are not responsible for delays caused by carriers or customs
- Certain products may have shipping restrictions based on location
Product Information and Specifications
We strive to provide accurate product descriptions and specifications. However:
- Product images are for reference only and may not reflect exact appearance
- Specifications may change without notice
- We do not warrant that product descriptions are error-free
- Certificates of Analysis (COAs) are provided when available
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Redeem Research and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Redeem Research shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount paid for the product in question
- We are not liable for misuse of products or failure to follow safety protocols
- Products are provided "AS IS" without warranties of any kind, express or implied
Indemnification
You agree to indemnify and hold harmless Redeem Research, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of our products
- Your violation of these Terms of Use
- Your violation of any applicable laws or regulations
- Your violation of any third-party rights
Regulatory Compliance
You are solely responsible for ensuring that your purchase and use of our products comply with all applicable laws, regulations, and institutional policies in your jurisdiction. This includes but is not limited to:
- DEA regulations (if applicable)
- FDA regulations
- State and local chemical control laws
- International import/export restrictions
- Institutional review board requirements
Termination
We reserve the right to terminate or suspend your account and access to our website immediately, without prior notice, for any violation of these Terms of Use or for any other reason we deem appropriate.
Dispute Resolution
Any disputes arising from these Terms of Use or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class action lawsuit.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the United States and the state in which Redeem Research operates, without regard to conflict of law principles.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.
Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Contact Information
If you have questions about these Terms of Use, please contact us at:
Email: support@redeemresearch.com
By placing an order with Redeem Research, you acknowledge that you have read, understood, and agree to these Terms of Use.