Privacy Policy – Redeem ResearchÂ
Last Updated: January 29, 2026
Redeem Research operates this website and related services to provide customers with access to our products, content, and features (collectively, the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our site, interact with the Services, make a purchase, or otherwise communicate with us.
By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described here.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, billing and shipping addressesÂ
- Purchase Information: Payment details, order history, product preferencesÂ
- Communication Data: Records of correspondence, support inquiries, and feedbackÂ
- Technical Data: IP address, browser type, device information, and browsing behaviorÂ
How We Use Your Information
We use the information we collect to:
- Process and fulfill your ordersÂ
- Communicate with you about your orders, account, and our servicesÂ
- Improve our website, products, and customer serviceÂ
- Send promotional communications (with your consent)Â
- Comply with legal obligations and prevent fraudÂ
- Verify customer credentials and maintain research complianceÂ
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers who assist in our operationsÂ
- Legal Compliance: Law enforcement or regulatory agencies when required by law or to protect our rightsÂ
- Business Transfers: In connection with a merger, acquisition, or sale of assetsÂ
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal informationÂ
- Opt-out of marketing communicationsÂ
- Request data portabilityÂ
- Object to or restrict certain processing activitiesÂ
To exercise these rights, please contact us at support@redeemresearch.com
Age Restrictions
Our website and products are intended for use by qualified researchers and professionals who are at least 18 years of age. We do not knowingly collect information from individuals under 18.
International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@redeemresearch.com